For Melbourne landscapers

The backyard reno goes to whoever rings back first. Usually not you.

You're in a trench with an excavator running. She's ringing three landscapers off the map and booking whoever picks up. Cushy answers in under 60 seconds and puts the site visit in your calendar.

Live in 5 daysNo contractMiss the minute, the month's free

What it looks like on a Tuesday

This is the whole thing. No quote, no price, no promises. It finds out what the job is and gets you on site.

Booked in, and you never touched your phone
Hi, after a quote for a full backyard reno in Balwyn. Retaining wall and some decking.
4:12pm
Cushy, on your behalfHey, thanks for getting in touch. We're on site at the moment so I'll grab the details. Whereabouts in Balwyn, and roughly how big is the space?
4:12pm
About 90 square metres, fairly steep block
4:19pm
Cushy, on your behalfSteep is our bread and butter. Best thing is a look in person. Are you free Thursday morning, or would an arvo suit better?
4:19pm
Thursday morning works
4:24pm
Your numbers

What a slow reply costs on a backyard build

Set to typical numbers for your trade. Change them to yours.

Enquiries a month, the lot30
What's an average build worth?$25,000
Of the ones you quote, how many land?35%
How many a month don't hear back inside an hour?6
~13
Jobs a year, going to whoever answered first
$315,000
What that's worth in work

Cushy costs $11,880 a year. You'd need about 5 extra jobs a year to cover it.

We assume half the enquiries you're slow on would have gone elsewhere anyway, and a 30% margin on the rest. Directional, not a forecast. The pricing page runs the same maths →

The fair question

My jobs are too custom to quote over a text.

Agreed, and it does not try to. It never gives a price and it never commits you to a scope.

What it does is find out the three things that decide whether a job is worth your Thursday: what the work is, whereabouts, and when they want it done. Then it books the site visit. You still quote the way you always have, standing in the backyard.

Weighing it up against paying someone to answer the phone? We compare the two honestly here.

Timing

August to November is your whole year

Spring is when the enquiries land and it is also when you are flat out on the tools, which is exactly why they get missed. The week you are least able to answer the phone is the week the phone rings most.

A system that replies at 4pm on a Tuesday in October is worth more than one that replies in June.

Aug to Nov
When your enquiries land, and when you're least able to answer them
Questions

What landscaping businesses ask

No, and that is deliberate. It never gives a price and never commits you to a scope. It finds out what the work is, whereabouts it is and when they want it done, then books the site visit so you can quote the way you always have.

You give us the suburbs you work in during setup. Anything outside them gets a polite reply telling them so, rather than booking you a two hour round trip for a job you were never going to take.

It will acknowledge the attachment, capture the detail and flag it to you rather than trying to read the drawings. Plans are a person's job.

Yes. The conversation is the same shape: what the work is, where, and when. It captures a contact name and a site address either way.

Cushy covers up to 50 enquiries a month at $990. Above that it is $1,690. Most landscaping businesses sit under the cap even in October.

Be the one who answered first.

Twenty minutes on a call. We'll time how long your enquiries actually sit, show you what we'd build, and you'll know by the end whether it's worth doing.

$990 a month. No contract. Miss the minute and the month is free.