Lead response for Melbourne landscaping and garden care.
Every call, form, Facebook message and Google enquiry answered in under 60 seconds and booked into your calendar. Built here, run here, and set up around the suburbs you actually work in.
A Melbourne spring is a very specific problem
Slow replies cost work everywhere. In Melbourne green trades they cost it in a concentrated three month window, which is the part that hurts.
Spring is a wall here
Melbourne's landscaping year is decided between August and November. That is when the enquiries arrive and it is exactly when you are flat out on the tools, which is why they are the ones that get missed.
Weather moves the phone
One warm weekend produces more enquiries than the fortnight either side of it, and they all land while you are out working or on a Sunday. Nobody is at a desk when a Melbourne spring turns it on.
The market is crowded and searchable
A homeowner in Balwyn opens the map and rings the first three landscapers on it. In a city this dense, the first reply is a bigger advantage than being the better business.
All of Melbourne, but only your bit of it
You give us your service area during setup. Anything outside it gets a polite reply saying so, rather than a booking that costs you an hour in the ute each way.
- Inner eastHawthorn, Camberwell, Kew, Balwyn, Canterbury, Surrey Hills
- Outer eastDoncaster, Templestowe, Blackburn, Mitcham, Ringwood, Croydon
- Bayside and south eastBrighton, Hampton, Sandringham, Cheltenham, Mentone, Berwick
- NorthIvanhoe, Eltham, Greensborough, Preston, Coburg, Bundoora
- WestWilliamstown, Yarraville, Footscray, Point Cook, Werribee
- Mornington PeninsulaFrankston, Mount Eliza, Mornington, Rosebud, Sorrento
Not a complete list. If you work anywhere in greater Melbourne, it covers you.
We run it in a Melbourne garden care business
BCW Garden Care works Melbourne's eastern suburbs and takes about 15 enquiries a month. It has been running Cushy for three months. The write up covers what changed and what did not.
Read the BCW case study →Pick the one that's you
Each one has its own worked example and its own maths. Or start with how it works and what it costs.
Melbourne questions
For now, yes. The system itself would work anywhere, but the setup relies on knowing your suburbs, your seasonality and how your customers talk, and we only know that properly for Melbourne. We would rather do one city well.
All of them. You tell us during setup which suburbs you actually service, and any enquiry outside that list gets a polite reply rather than a booking, so you are not driving from Werribee to Croydon for a job you were never taking.
We run the system in our own family's business, BCW Garden Care, in Melbourne's east. There is a full write up of what it does there on the case study page, including the parts that are unremarkable.
Yes, and it matters more than it sounds. A customer saying they are 'in Temp' or 'out past Ringwood' should not confuse the system into asking for a postcode three times.
Before spring, so July or August. It goes live in five business days either way, but switching it on in October means you have already missed the front half of your busiest window.
Same as anywhere: $990 a month up to 50 enquiries, $1,690 above that, no contract, and any month we miss the 60 second response is free.
Before spring, not during it.
Five business days from your setup form to live. Twenty minutes of your time to start.