Stop driving to tyre-kickers. Stop losing the good ones.
Cushy answers missed calls and website forms in seconds, asks the questions you'd ask before a quote visit, books the ones that fit into your calendar, and follows up every quote. You stop losing the ones who rang while you were on site, and you stop driving out to $8k budgets.
No sales calls · 6-month minimum · First month back if it books fewer than 3 quote visits
From application to live
The steps with a lime marker need you. Applying takes two minutes and connecting takes about 15. It's all done by text and email, no calls, with help from me at hello@cushydigital.com.
- Step 1You
Apply
Two minutes. Tell me what you do, where you work, your typical job size and how your leads reach you.
- Step 2
I review it within one business day
I check whether Cushy will pay for itself for your business. If it won't, I'll tell you honestly and say why.
- Step 3You
Your setup email arrives
If it fits, you get an email with your setup steps, the agreement and the payment link. The first payment covers your first month.
- Step 4You
Connect in about 15 minutes
Forward your missed calls, add one email address to your website form, and share your Google Calendar. You keep your number.
- Step 5
I set up your services and questions
I set it up myself from your application: what you do, your service area, your budget ranges, and whether each job gets a call or a site visit.
- Step 6You
Watch the test run
Pretend customers, from price shoppers to tyre-kickers, run through your setup. You see the replies before anything goes live.
- Step 7
Live
Cushy answers your real leads, screens them, books quote visits into your calendar and follows up your quotes. You get a lead summary of what came in and what got booked.
The questions you'd ask, before you get in the ute
Before it books a pool or landscape quote visit, Cushy checks five things. If the job fits your area and your range, it books the visit with the answers attached. If it doesn't, the customer gets a polite reply instead of your Thursday afternoon.
- Budget rangeSo a $40k design doesn't turn out to be an $8k budget once you're standing in the backyard.
- TimingWhen they want it done, and whether they're ready to go or still dreaming.
- SuburbChecked against your service area before anything is booked.
- AccessSide access, slope, a crane or an excavator, whatever changes the quote.
- PhotosA couple of pictures of the yard, so you know what you're walking into.
The ones who rang while you were on site
Both get answered the same way, and both show up in your lead summary, so you are not checking two places.
Missed calls
A text goes back within seconds of the phone ringing out, nights and weekends included.
Website forms
A reply goes out before the customer has closed the tab, not the next time you open your inbox.
Every quote, checked in on three times
A quote that goes quiet isn't always a no. Often nobody followed up. Once you've sent a quote, Cushy checks in with the customer at day 3, 7 and 14, in your words. It's in the core plan, not an extra.
A friendly check that the quote arrived and makes sense, and whether they have any questions.
A nudge about timing, and an offer to pass any questions straight to you.
A last, polite check in. Anyone ready to go ahead is handed back to you.
The limits, set on purpose
- It never quotes a price you haven't given it
- It never books outside your free time
- Jobs outside your area, your trade or your budget range get a polite no, not a site visit
- If it isn't sure, it hands the conversation to you instead of guessing
- It never messages anyone who didn't contact your business first
It books the right thing for each job
Every service you offer gets one of two outcomes. You tell me which on the application, you check it in the test run, and you can change it any time. Both land straight in your Google Calendar with the details attached.
A call
For quick questions and jobs you can talk through. Cushy books a time in your calendar for you to ring them back, with what they asked already written down.
Good for: a price check, a small addition, an early-stage enquiry.
A site visit
For jobs you need to see. Cushy only books one once the budget, timing, suburb and access check out, and the details and photos are attached to the booking.
Good for: a new pool, a backyard design, a kitchen or extension.
What you see
You don't have to log in. Bookings land in your calendar, and you get a lead summary: what they wanted, whether they fitted, and what got booked.
- Every lead that came in
- What they wanted, in their words
- Whether they fitted, and why not if they didn't
- What got booked, as a call or a site visit
One plan. First month guaranteed.
$990 a month plus GST ($1,089 charged). The first payment covers your first month. There's a 6-month minimum, then it runs month to month and you cancel by email. If Cushy books fewer than 3 qualified quote visits in your first 30 days, your first month is refunded. What it costs is here.
You won't get a sales call from me. Everything's on this page, and questions go to hello@cushydigital.com. I reply within one business day.
No sales calls · 6-month minimum · First month back if it books fewer than 3 quote visits
Setting it up
Applying takes two minutes, and I review it within one business day. If it fits, you get an email with your setup steps, the agreement and the payment link. Connecting takes about 15 minutes: forward your missed calls, add one email address to your website form and share your Google Calendar. I set up your services and questions myself, then you see a test run before anything goes live. It's all by text and email, no calls.
Before it books a quote visit, Cushy asks what you'd ask: the budget range, timing, suburb, access and a couple of photos. If the job fits your area and your range, it books the visit with the details attached. If it doesn't, the customer gets a polite reply instead of you driving out to a tyre-kicker.
Once you've sent a quote, Cushy checks in with the customer at day 3, 7 and 14, in your words. Anyone with a question or ready to go ahead is handed straight back to you. It's part of the core plan.
No. You keep your number. Missed calls forward to Cushy, which texts back from your Cushy number. Your listings and your signage all stay exactly as they are.
No. Bookings land in your calendar, and you get a lead summary: what they wanted, whether they fitted, and what got booked.
You tell me per service on the application, and you check it in the test run. Quick questions get a call. Jobs you need to see get a site visit. Both go straight into your Google Calendar with the details attached, and you can change it any time.
A text from your Cushy number, written in your words, that introduces itself as your booking assistant. You see the replies in the test run before anything goes live.
It never quotes a price you haven't given it or books outside your free time. If it isn't sure, it hands the conversation to you instead of guessing.
Yes, any time. Email hello@cushydigital.com with the change, a service, your area or the questions it asks, and I'll make it within one business day. I set up every client personally.
I don't do sales calls. Everything is on this page and the pricing page. If something's missing, email hello@cushydigital.com and I'll answer within one business day. If you'd like to see what you're missing first, ask for a free missed-lead audit.
$990 a month plus GST ($1,089 charged), on a 6-month minimum, then month to month and you cancel by email. If Cushy books fewer than 3 qualified quote visits in your first 30 days, your first month is refunded.
Too flat out to answer the phone? Good.
That's the point. Apply in two minutes and I'll reply within one business day. Not sure yet? Get a free missed-lead audit first.
No sales calls · 6-month minimum · First month back if it books fewer than 3 quote visits